E-learning Step 1 of 19 0% Introduction This e-learning examines the knowledge and skills that emergency response officers (EROs) need to administer first aid, take initial action to fight a fire and conduct an evacuation. It exists out of 5 modules, each of them will be examined with a multiple-choice test. The Emergency Response Officer Examination consists of a multiple-choice theory exam and a practical. During the practical your ability to fulfil the required tasks will be tested. Both will be done during class. Your name* First name Last name Introduction1. An emergency response officer must operate according to the general rules for emergency response when he receives a report of a fire. What is his HIGHEST priority?*To start extinguishing the fire immediatelyTo ascertain what has happened and what is wrong with the victimTo be aware of danger2. How should an emergency response officer report an incident?*It depends on the circumstancesAccording to the internal incident reporting procedureOn the basis of instructions from bystanders3. A colleague has fallen in the stairwell. How should the emergency response team be alerted?*According to the procedures agreed in the organisationBy calling 0900-8844By calling 1124. What information must always be provided when reporting an incident?*The name of the victim , the number of EROs at the scene, and the time of the incidentThe department where the victims works, what has happened and what emergency services are requiredThe name of the person who reported the incident, the location and what has happened5. What is an important task for an ERO when the emergency services arrive?*Advising the emergency services how they can best tackle the incidentDetermining how many emergency response personnel should be deployedProviding information on the progress of the incident Introduction6. What is the BEST thing an ERO can do if a bystander becomes emotional at the scene of an incident?*Talk to the bystander and try to calm him downRemain calm and concentrate on his emergency response activitiesMove the victim to a quieter location7. What is an important thing to remember when laying a victim down who has been moved using the Rautek emergency grip?*To ensure that the victim's legs are lying diagonallyTo support the victim's side with your handTo support the victim's head8. You find a victim who responds when you talk to him. What is the first thing you do?*Check the victim's breathingAsk the victim what happenedCall 1129. How can you protect yourself safely from infection?*By washing your hands after treating the victimBy avoiding contact with bloodBy wearing gloves10. What tip would you give the ERO in the photo below now that you know how to perform the Rautek emergency grip?*Lift the victim by stretching your legsPlace your body as close as possible to victimLook in front of you to see if the situation is safe Part 111. How can you prevent a wound from becoming infected?*By applying pressure to the woundBy treating the wound properlyBy allowing the wound to bleed before it is dressed12. What determines the amount of blood lost through an external wound?*The extent to which the wound is infectedThe age of the victimThe nature and severity of the wound13. When should an ERO always consult a doctor after administering first aid?*With a deep wound in the faceWith a paper cutWith a graze caused by scraping along a wall14. Which of the EROs below is applying the right treatment to a light wound on the arm?*ERO 2 holds the arm up and applies pressure to the woundERO 3 removes jewellery and clothing and applies a pressure bandageERO 1 cleans the wound with water and applies an emergency dressing15. What is the best way to support a wounded arm after it has been dressed?*The ERO applies a pressure bandageThe victim supports the arm himself in a position that feels most comfortableThe ERO lays a cold pack on the dressed wound and applies a sling Part 116. What is the cause of a contusive injury to the eye?*A hard blow to the eyeUltraviolet radiationA speck of dirt in the eye17. A colleague has a speck of dirt in his eye, which you can see. What is the BEST thing you can do?*Pull the eyelids apart and remove the speck with a clean piece of gauzePull the eyelids apart several timesTell his colleague to rub his eyes with his hands18. A colleague has a metal splinter in his eye. What is the BEST thing you can do?*Leave the splinter in the eye, cover the eye with a hand and consult a doctorTry to remove the splinter using a piece of gauzeTake the colleague to a doctor19. With which kind of eye injury should the victim cover his eye with his hand?*A speck of dirt in the eyeA contusive injury to the eyeBleeding in the eye20. What should you do if a colleague has been hit in the eye with a ball?*Tell the colleague to sit in a semi-reclining position and wait until the pain recedesTake the colleague to a doctorRinse the eye as quickly as possible with flowing wate Part 121. What is meant by a sprain?*A fracture in the structure of the boneDamage to blood vessels in the subcutaneous tissue or musclesMovement in the outer ends of the joints in relation to each other22. What causes a bruise?*Stretching the tendonsExcessive stress to a jointA fall or blow23. A victim has had a fall. He complains of pain in his foot and ankle. He can only move his foot and ankle slightly and there is some swelling. What is probably the problem?*The victim has a sprained ankleThe victim has a broken lower legThe victim has a broken ankle24. A colleague has a sprained wrist. What first aid can you administer?*Apply a trauma dressingApply pressure to the wristKeep the affected arm cool25. What do we call a dressing applied in the case of a sprained ankle or wrist?*A support bandageAn emergency dressingA sterile dressing Part 126. What is typical of a dislocation?*The joint is in an abnormal positionThe joint can only bend to a limited extentThere is no visible external bleeding27. What symptoms are typical of a closed fracture?*Pain, swelling and limited use of the limbSevere external bleedingLocal redness28. What symptoms occur in the event of a fractured collarbone?*The shoulder hangs limp and moving it is very painfulThe victim cannot touch his chest with his chinThe arm on the affected side is dislocated29. What first aid can you administer to a fractured leg?*Apply a pressure dressing to prevent further swellingPlace the leg in the correct position and cool it offMake sure that the leg does not move and support it with a rolled-up blanket30. A construction worker is fitting new window frames on the second floor. He slips and falls four metres to the ground. He complains of pains in his lower back and cannot move his legs. What first aid can you administer as an ERO?*Leave the victim in the position in which you found himPlace the victim in the recovery positionApply a neck support collar Part 131. Which of the factors listed below determine the severity of a burn?*The thickness of the skinThe temperature of the surrounding airThe weight of the victim32. What kind of burn does a victim have whose skin is red, slightly swollen, painful and has blisters?*Second-degreeThird degreeFirst-degree33. What is the MINIMUM time that the skin should be cooled with lukewarm water in the event of hand scalded by hot water?*10 to 20 minutes30 to 40 minutes25 to 30 minutes34. When should you ALWAYS contact a doctor or call 112 in the event of burns?*With sunburnWith burns in the faceWith contact burns35. An ERO treats a burn on the leg of a colleague. What is the best way to proceed?*Remove any clothing that is stuck to the wound and cool for at least 10 minutesCool for a minimum of 10 minutes and consult a doctorTake the victim to a doctor and let the doctor cool the burn Part 2 Part 236. How should a victim's airway be opened?*By placing the victim in the recovery positionBy tilting the head backwards and performing a chin liftBy giving two effective breaths37. What is a precondition for performing a chin lift to open a victim's airway?*The victim must be lying on his frontThe victim must be lying on his sideThe victim must be lying on his back38. Where should you place your hands when performing chest compressions?*Above the centre of the chestIn the centre of the chestOn the lowest point of the sternum39. What is the MAXIMUM time you can take to check a victim's breath?*3 seconds5 seconds10 seconds40. How often should you check the breathing of a victim in the recovery position?*After 5 minutesAt least once a minuteEvery 10 seconds Part 241. What is the Heimlich manoeuvre used for? To cure:*Absence of breathingBlockage of the airwayInadequate breathing42. What is the main cause of shock?*External or internal bleedingA severe electric shockObstruction of the windpipe43. In which of the following situations is it necessary to call 112?*If a victim has a speck of dirt in his eyeIf a victim has a cut in his handIf a victim is experiencing constriction of the chest which does not pass when he rests44. In which of the following situations has the victim suffered a stroke?*Distortion of the faceConstriction of the chestSpasmodic movements45. What is the correct way to treat a victim with severe loss of blood from the arm?*Remove jewellery and clothing and apply a pressure bandageRinse the wound till the bleeding stops and apply an emergency dressingExert pressure on the wound and apply a pressure bandage Part 3 Part 346. How can a fire be extinguished?*By removing the oxygenBy raising the temperatureBy increasing the flow of oxygen47. In which of the following situations can an ERO try to extinguish a fire?*The fire is still burning in various rooms in the buildingThe fire is still restricted to the place where it startedThe fire is on one floor48. An ERO sees through a window that a room is full of smoke. What is the best thing to do?*Take a deep breath and go insideDon't enter the roomEnter the room by crawling on the floor49. What kind of extinguisher can an ERO use to put out a fire in an electricity cupboard?*Fire blanketFire hoseC02 extinguisher50. What kind of fire can be put out with a class C extinguisher?*Liquid fireA solid substance fireGas fire Part 351. As an emergency response officer, what should you know before you start fighting a fire?*What is burningHow long the fire has been burningHow high the temperature is52. What type of extinguishing equipment is the most suitable for putting out gas fires?*A fire hoseA dry powder extinguisherA foam extinguisher53. What type of extinguishing equipment is best suited to putting out fires involving solid materials?*A fire hoseDry powder extinguisherA carbon dioxide extinguisher54. What position must you take up to open a door that opens towards you if you suspect that there is a fire behind it?*Crouched against the wall next to the door handleBent down in front of the doorKneeling behind the door55. What is the most important reason for an ERO to keep low to the ground when putting out a fire?*The extinguisher lasts longerYou will not inhale any smokeYou can stand the heat better Part 4 Part 456. Why does an ERO close self-closing doors in the case of fire?*Because the compartment will be closed off and smoke will not be able to spread any furtherBecause then he will know that he has checked thatTo prevent people from leaving the building in the wrong direction57. May an ERO use the fire service lift during an evacuation?*No, the fire service lift may only be used by the fire serviceYes, but only to transport people in a wheelchairThat depends on the agreements made between the ERT and the fire service58. How do staff members leave the building during an evacuation?*Via the route indicated by the escape route signsVia the normal routeVia the ERT route59. Why should EROs know the escape routes in their building?*To show the fire service the way into the buildingTo be able to show staff the escape routes in all circumstancesTo secure the supply of rescue equipment60. In which of the following circumstances can an ERO make use of a lift?*If there is a fire in the stairwellIf bedridden patients have to be evacuatedIf there is a fire in another wing of the building Part 461. What is the first thing an ERO must do after being alerted by the evacuation signal?*Keep the escape routes freeCheck the rooms in his departmentSecure his own workstation62. What is one of the aims of the ERT during an evacuation?*Switch off the heating to prevent the room becoming too hotClose doors and windows to make sure that no one can get into the buildingMake sure no one is left in the building63. What should the ERO look out for when checking rooms?*Valuable documentsPersonal propertyWhether anyone is in the room64. What does an ERO do if he encounters colleagues while checking the rooms?*He assembles them together in his departmentHe accompanies them to the workstation, for security reasonsHe sends them to the assembly point65. What happens at the assembly point?*All EROs start the evacuation from the assembly pointThe EROs assist the emergency servicesStaff and visitors are assisted at the assembly point This iframe contains the logic required to handle Ajax powered Gravity Forms.
